Privacy Policy

Introduction

At AI Financial Solutions ("we," "us," or "our"), we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aifinancesolutions.com, use our services, or interact with us in any way.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

This Privacy Policy was last updated on June 1, 2024.

Information We Collect

We may collect several types of information from and about users of our website and services, including:

Personal Information

This includes information that can be used to identify you personally, such as:

• Name, email address, postal address, and phone number
• Financial information necessary for services (bank account details, investment preferences, etc.)
• Date of birth and other identification information
• Professional and employment information
• Login credentials for our services

Non-Personal Information

This includes information that does not directly identify you, such as:

• Demographic information (age range, gender, location)
• Device and browser information (device type, operating system, browser type)
• IP address and other network identifiers
• Usage data (pages visited, time spent on pages, links clicked)
• Preferences and settings

Information Collection Methods

We collect information through:

• Direct interactions: Information you provide when creating an account, filling out forms, corresponding with us, or using our services
• Automated technologies: Cookies, web beacons, server logs, and other tracking technologies
• Third parties: Business partners, service providers, and public sources

How We Use Your Information

We may use the information we collect from you for various purposes, including:

• Providing, personalizing, and improving our website and services
• Processing transactions and managing your account
• Communicating with you about your account, our services, and promotional offers
• Analyzing usage patterns to enhance user experience
• Developing new products, services, and features
• Preventing fraud and ensuring the security of our website and services
• Complying with legal obligations and enforcing our terms
• For any other purpose with your consent

Legal Basis for Processing (for EEA, UK, and similar jurisdictions)

If you are in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, our legal basis for collecting and using your personal information depends on the specific information concerned and the context in which we collect it. We typically process your personal information on the following legal grounds:

• Contractual necessity: To perform our contractual obligations to you, including providing our services
• Legitimate interests: To pursue our legitimate business interests when they do not override your fundamental rights and freedoms
• Compliance with legal obligations: To comply with applicable laws and regulations
• Consent: Where you have given us specific consent to process your data for particular purposes

Information Sharing and Disclosure

We may share your information with the following categories of third parties:

• Service providers: Companies that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service
• Business partners: Companies with whom we jointly offer products or services
• Affiliates: Companies related by common ownership or control
• Legal and regulatory authorities: When required by law, to protect our rights, or in response to a legal process
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

We do not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• Access: The right to request access to your personal information
• Correction: The right to request correction of inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information
• Restriction: The right to request restriction of processing of your personal information
• Data portability: The right to receive your personal information in a structured, commonly used format
• Objection: The right to object to our processing of your personal information
• Withdrawal of consent: The right to withdraw consent at any time where we rely on consent to process your information

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). Please refer to our "California Privacy Notice" section for more information about these rights.

Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. By using our website, you consent to our use of cookies in accordance with this Cookie Policy.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Types of Cookies We Use

• Essential cookies: Necessary for the basic functionality of the website
• Analytical/performance cookies: Allow us to recognize and count visitors and analyze how users navigate our website
• Functionality cookies: Used to recognize you when you return to our website and personalize content
• Targeting cookies: Record your visit to our website, the pages you visit, and the links you follow to deliver targeted advertisements

Cookie Management

You can manage your cookie preferences through our cookie consent tool or by adjusting your browser settings. Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data
• Secure networks and systems
• Access controls and authentication procedures
• Regular security assessments and audits
• Staff training on data protection

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that differ from those in your country.

When we transfer your information to other countries, we will take appropriate safeguards to ensure that your information receives an adequate level of protection as required by applicable data protection laws.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The duration of our relationship with you
• Legal obligations to retain data for certain periods
• Relevant statutes of limitations
• Ongoing or potential disputes or legal claims
• Guidelines from regulatory authorities

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make material changes to this Privacy Policy, we will notify you by email or through a prominent notice on our website before the changes become effective.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

For data protection matters, you can also contact our Data Protection Officer at dpo@aifinancesolutions.com.